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Cookie Policy

Cookie Policy

Thank you for choosing Banqeo. Your use of Banqeo Services is subject to this Acceptable Use Statement (hereinafter – the “Statement”).
    1. What are cookies?

      Cookies are small information files found in websites you visit and stored in your computer or mobile device. Each cookie helps to remember your preferences (your browsing habits, actions and settings), resume where you left off, and customise some functions. Part of the cookies also allow us to monitor the frequency of visits and collect general statistical information about the website’s traffic, as well as deliver personalised content and track the effectiveness of our ad campaigns on third party websites.

      Cookies may be classified as follows:

      By duration:

      • Session cookies
        Session cookies are cookie files that are stored in a temporary storage location. They expire once the user leaves the site or closes the browser. The cookies and all data associated to them are deleted at the end of the browsing session.
      • Persistent cookies
        Persistent or permanent cookie files remain stored on your computer or device until they are deleted or until they reach their expiration date. Each cookie has a different lifespan.

By purpose:

      • Necessary cookies
        Some cookies are essential for the website’s navigation, performance, security and functionality. These cookies are required in order to deliver information and services to you.
        For example, necessary cookies are used to display content, allow you to log in to your account, etc. Without these cookies, some parts of our website cannot function properly. Please note that necessary cookies are essential and do not require consent.
      • Preference cookies
        Preference cookies (also known as “customised cookies”) allow our site to remember preferences, helping you to customize your experience on our site.
        For example, preference cookies remember you when you return to our website, direct you to the homepage of your current location and provide you with live chat support if needed.
      • Statistical cookies
        Statistical cookies (also known as “performance improvers”) help us understand how you use and interact with the website and allow us to make it better. These cookies do not use any personal data and provide us only with the aggregated data. In case we use Google Analytics cookies, not only we anonymize data which is collected but also we ensure the data sharing has been turned off and we do not use other Google services in combination with the Google Analytics cookies unless you have expressed your consent regarding use of marketing cookies.
        For example, these cookies collect information about how visitors move around the website when they are using it, and help us to identify recurring errors that they may encounter. This allows us to provide necessary information for our users and to update the website according to their interests.
      • Marketing cookies
        Marketing cookies (also known as “targeters” or “advertising cookies”) are used to deliver targeted content based on behavioural traits and measure the success of our marketing campaigns. These cookies are placed on the website by our third party service providers and they may remember your web browsing activity and actions across websites, as well as be used to analyse demographic information such as age and gender. Also, marketing cookies can be used to track the effectiveness of our ad campaigns on third party websites.
        These cookies allow us, for example, to advertise our services for potential customers after they exit our website, serving these potential customers ads on other sites they visit later.

By the party that implements the cookies:

    • First-party cookies
      These cookies are issued by the website itself when a customer access it directly. First party-cookies often serve to recognize the user’s data and preferences.
    • Third-party cookies
      These cookies are created by third parties and used on our website. The aim of third-party cookies is often to collect information in order to carry out behaviour and demographics research, targeted marketing, etc. By setting their cookies on our website third parties may also use other partners for cookie matching which may implement their cookies, as well. The list of the third-party selected partners may vary depending on their business relationship, therefore, for more information about partners engaged by third-party you should look at third-party’s website (i.e. third-party’s privacy policy).

      Please note that the classification may vary depending on the third-party company and some cookies may contain features from different cookie types. For more information about cookies, please read the “Cookies we use” section.

  1. Why do we use cookies?

    We use cookies to learn how you use our site. By using cookies, we can provide you with a faster and better access experience on the website. We may use cookies in order to:

    • ensure the website functions properly;
    • constantly improve and develop the website;
    • analyse flow and personalize marketing content for you;
    • provide third parties’ content.
  2. How do we use cookies?

    We use cookies to enhance your browsing experience by:

    • recognising your preferred settings;
    • giving you a browsing experience that is unique and provides you with content which we believe improves your site experience;
    • analysing how you use our site, which helps us to troubleshoot problems and to monitor our own performance.
  3. Cookies we use

     

    Necessary cookies
    CategoryProviderPurposeCreation timeValidity termUsage
    PLAY_SESSIONBanqeo.comThis cookie enables the use of the website.Upon arrival at the websitesessionUnique ID
    __cfduidCloudflareThis cookie identifies individual clients behind a shared IP address and apply security settings on a per-client basis.Upon arrival at the website1 yearUnique ID, duration
    uaidSift ScienceThis cookie enables us to protect website from bad actors and functions as a defence line.Upon arrival at the websitesessionUnique ID, duration, time, visited pages, language, device (name, model, version, browser, resolution and other technical information), source of traffic, general anonymized demographics and interest groups
    userLangBanqeo.comThis cookie remembers the user’s selected language version of a website.Upon arrival at the websitesessionSelected language
    isCookiesAllowed_1903Banqeo.comThis cookie disables the banner upon entry of the website.Upon arrival at the website, after the cookie banner is accepted20 yearsSelection of the website’s language
    connect.sid.apiary.ioThis cookie is used to maintain user sessions for authentication.Upon arrival at the website1 monthName of the session ID
    globalPreferences.apiary.ioThis cookie enables content and information provided and owned by the cookie’s provider to be allocated in the Banqeo website.Upon arrival at the website1 monthUnique ID
    _gat.jsapi.apiary.ioThis cookie does not store any user information, it is only used to limit the number of requests that have to be made to doubleclick.net.Upon arrival at the website1 minuteUnique ID
    _gid.jsapi.apiary.ioThis cookie is used to distinguish users.Upon arrival at the website24 hoursUnique ID
    utm_uuidBanqeo.comThis cookie is used to identify user between first entry to the website and their subsequent actions on the website.Upon the entry to the websiteUntil user logs inUnique ID
    AMP_TOKENGoogleThis cookie allows identification of single user between regular and AMP pages. AMP pages is a Google feature that strips all unnecessary content from page, allowing for easier reading and faster load times on small mobile screens. These pages are served from googles or other providers servers, so an ID is required to link user between our servers, and their servers.Upon the entry to the website30 seconds to 1 yearUnique ID
    ACCESS_TOKEN, REFRESH_TOKEN, P_SESSION_ID, ACCESS_TOKEN_SIGNATUREBanqeo.comThis cookie authenticates a user. When user performs a login, a key is generated and stored in these cookies, together with information on when the login occurred, when it will expire and some additional security related data. Part of these cookies is then sent to server when user performs any action. Server is able to identify user and check if he has permission to perform that action. Some security related data about user is tracked, such as last login, suspicious activity including amount of incorrect login attempts, etc.Upon login to website or if “forgot password” clickedUntil browser closedACCESS_TOKEN, REFRESH_TOKEN, P_SESSION_ID: Unique ID, duration, authentication, security related data, security analysis
    ACCESS_TOKEN_SIGNATURE: Signature of ACCESS_TOKEN cookie (ensures it was not modified)
    a) 1P_JAR
    b) ANID
    c) APISID
    d) CONSENT
    e) HSID
    f) NID
    g) SAPISID
    h) SID
    i) SIDCC
    j) SSID
    k) OTZ
    l) DV
    GoogleThese cookies are used by Google Recaptcha, which help the company to detect abusive traffic on its website without any user friction and hereby protect the website from spam and abuse. Google Recaptcha uses an advanced risk analysis engine and adaptive challenges to keep automated software from engaging in abusive activities on the company’s site. Therefore, the use of Google Recaptcha is indispensable for the security of the website. These cookies may also be used for other purposes set by Google. In order to know more, please check Google’s terms of use and privacy available here: https://policies.google.com/terms https://policies.google.com/privacy.Upon opening a page with Google ReCaptcha, for ex. the “login” page
    a) 1 month
    b) 2 years
    c) 3 years
    d) 20 years
    e) 3 years
    f) 2 years
    g) 2 years
    h) 2 years
    i) 6 months
    j) 2 years
    k) 1 day
    l) 1 hour
    User’s preferences and other information such as the preferred language, the number of search results to be displayed on the page, result if the Google SafeSearch should be activated or not. For more information about usage you may check Google terms of use and privacy available here: https://policies.google.com/terms / https://policies.google.com/privacy
    Preference cookies
    CategoryProviderPurposeCreation timeValidity termUsage
    lc_sso8419881Banqeo.comThis cookie enables LiveChat on the website.Upon arrival at the website and after the cookie banner is activated1 year, 8 months, 24 daysUnique ID
    __lc_mcid.accounts.livechatinc.comThis cookie is necessary for the functionality of the website’s chat-box function.Upon arrival at the website3 yearsUnique ID
    __livechat_lastvisitlivechatincThis cookie stores information about the last time the chat was loaded by the user and the domain URL.Upon arrival at the website3 years and 30 daysUsername, language, number of chat sessions, time of the last visit, number of side views, number of sessions downloaded by the chat solution, agent who provided support to the user, session ID, potential goal, domain URL
    __livechatlivechatincThis cookie is used to hide the user’s personal customisation of LiveChat.Upon arrival at the website3 years and 30 daysUser name, language, number of chat sessions, time of the last visit, number of side views, number of sessions downloaded by the chat solution, agent who provided support to the user, session ID, potential goal achievements
    Statistical Cookies
    CategoryProviderPurposeCreation timeValidity termUsage
    _galiGoogle AnalyticsThis cookie evaluates the visitor’s use of the website, compiling reports on website activity for website operators and enhancing customer experience on the website.Upon arrival at the website30 secondsUnique ID
    _gatGoogle AnalyticsThis cookie does not store any user information, it is only used to limit the number of requests that have to be made to doubleclick.net.Validity termUsage
    _gaGoogle AnalyticsThis cookie is used to distinguish users.Upon arrival at the website2 yearsUnique ID, duration, time, visited pages, language, device (name, model, version, browser, resolution and other technical information), source of traffic, general anonymized demographics and interest groups
    _gidGoogle AnalyticsThis cookie is used to distinguish users.Upon arrival at the website24 hoursUnique ID, duration, time, visited pages, language, device (name, model, version, browser, resolution and other technical information), source of traffic, general anonymized demographics and interest groups
    GPS.youtube.comThis cookie enables tracking based on geographical location.Upon the entry to any page containing a Youtube embedded video1 dayUnique ID
    PREF.GoogleThis cookie is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.Upon the entry to any page containing a Youtube embedded video8 monthsUnique ID
    VISITOR_INFO1_LIVE.youtube.comThis cookie tries to estimate the users’ bandwidth on pages with integrated YouTube videos.Upon the entry to any page containing a Youtube embedded video179 daysUnique ID
    YSC.youtube.comThis cookie keeps statistics of what videos from YouTube the user has seen.Upon the entry to any page containing a Youtube embedded videosessionUnique ID
    _hjidhotjar.comThis cookie is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.Upon arrival at the website if the website’s visitor falls for sampling365 daysUnique ID
    _hjIncludedInSamplehotjar.comThis cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.Upon arrival at the website if the website’s visitor falls for sampling365 daysUnique ID
    Marketing Cookies
    CategoryProviderPurposeCreation timeValidity termUsage
    __ssidGoogle.comThis cookie is used for advertisement purposes.Upon arrival at the website and after the cookie banner is activated4 yearsUnique ID
    fr.facebook.comThis cookie is used for advertisement purposes.Upon arrival at the website3 monthsEncrypted Facebook ID and Browser ID
    CAdformThis cookie identifies if a user’s browser accepts cookies.
    1 – Cookies are allowed
    3 – Opt-out
    Upon arrival at the websiteIf C=1 – 60 days
    If C=3 – 365 days
    Unique ID
    TPCAdformThis cookie identifies if a user’s browser accepts cookies.Upon arrival at the website14 daysUnique ID
    GCMAdformThis cookie identifies if there is a need to re-check partner’s cookie matching existence.Upon arrival at the website1 dayUnique ID
    CMAdformThis cookie identifies if there is a need to re-check partner’s cookie matching existence (set by AdServing).Upon arrival at the website1 dayUnique ID
    CM14AdformThis cookie identifies if there is a need to re-check partner’s cookie matching existence (set by Cookie Matching).Upon arrival at the website14 daysUnique ID
    tokenAdformThis cookie enables the security of opt out functionality of cookies’ acceptance.Upon arrival at the websitesessionUnique ID
    otsidAdformThis cookie enables to opt out the acceptance of the cookies.Upon arrival at the website365 daysUnique ID
    uidAdformThis cookie is used as a unique identifier.Upon arrival at the website60 daysUnique ID
    cidAdformThis cookie is used as a unique identifier (Cookie ID).Upon arrival at the website60 daysUnique ID
    adtrcAdformThis cookie identifies if browser information was gathered.Upon arrival at the website7 daysUnique ID, browser information
    SRAdformThis cookie stores information about sequential rotator.Upon arrival at the website1 dayUnique ID, total impressions, daily impressions, total clicks, daily clicks, and last impression date
    CTAdformThis cookie identifies last click membership for 3rd party pixels on advertiser’s pages.Upon arrival at the website1 hourUnique ID
    EBFCDAdformThis cookie identifies daily frequency capping for expanding banner.Upon arrival at the website7 daysUnique ID
    EBFCAdformThis cookie identifies total frequency capping for expanding banner.Upon arrival at the website7 daysUnique ID
    CFFCAdformThis cookie compounds banner frequency capping.Upon arrival at the website7 daysUnique ID
    DigiTrust.v1.identityDigiTru.stThis cookie is used as a user identifier.Upon arrival at the website7 daysUnique ID
  4. How can you change your cookie preferences?

    You can revoke your cookie consent . In this case, only necessary cookies will be stored. Please note that, in some cases, deleting cookies may slow down your web browsing, restrict the functionality of certain features or block your access to the website.

    You can also set your browser to accept all cookies, reject all cookies or notify you when a cookie is downloaded. Each browser is different, therefore, if you do not know how to change your cookie settings, check out its help menu. Your device’s operating system may also have additional cookie controls, so you can change them in order to refuse the use of cookies.

    Our website may contain links to third party websites. Please note that we are not responsible for the content, privacy principles or cookies they use on such websites. Therefore, if you visit them, you should familiarize yourself with their privacy and cookie policies.

  5. Changes to the Cookie Policy

    In order to comply with changes in legislation on the use of cookies, in generally accepted practices related to the use of cookies or other relevant reasons, we may update this Cookie Policy from time to time, at our sole discretion. All changes shall become effective upon posting the revised Cookie Policy and you are solely responsible for reviewing it. Your continued use of the website following any revisions to the Cookie Policy will constitute your acceptance of such changes.

    For more information about personal data processing, please check our Privacy Policy.